TULAYPACKING GUIDE

SHIPPING & PACKING GUIDE

Pack your love for family,
safely and clearly.

What you can send, how to pack, and how to declare every item—follow this page step by step, even if it is your first box.

↔TULAY BOX 55 × 37 × 63cm
⚖Up to 50kg per box
¥Base price from ¥12,000

BEFORE PACKING

Check what you can send first

Balikbayan boxes are for personal and family-use goods and gifts. Commercial or resale goods are not accepted.

✓Generally accepted

  • Clothes, shoes, bags and bedding
  • Sealed processed food, snacks and noodles
  • Shampoo, soap and household supplies
  • Books, stationery, photos and toys
  • Personal small appliances and electronics

×Do not send

  • Cash, checks, jewelry and precious metals
  • Firearms, ammunition, explosives and dangerous goods
  • Illegal drugs, counterfeit and pirated goods
  • Seeds, plants and fresh agricultural products
  • Fresh or perishable food
  • Goods for sale, resale or business use

?Ask before packing

  • Medicine and supplements
  • Alcohol, tobacco, perfume and liquids
  • Battery-powered devices
  • Rice, meat or fish products and agricultural goods
  • High-value, fragile and precision items

If you are unsure, send us a photo, item name and quantity before placing it in the box.

PACKING

Prevent damage and leaks

Heavy items go on the bottom and light items on top. Protect liquids and fragile items separately, then shake-test the box before sealing.

TULAY box 55 by 37 by 63 centimeters55 × 37 × 63cmMAX 50kg
01

H-tape the bottom

Reinforce the center seam and both edges with strong packing tape.

02

Heavy items first

Balance the weight; keep light and fragile items on top.

03

Double-bag liquids

Secure caps and use absorbent material plus two sealed bags.

04

Fill every gap

Use cushioning so nothing moves when the box is gently shaken.

05

Stay under 50kg

The box must be dry, undamaged, not bulging, and close flat.

06

H-tape the top

Keep your order and reference numbers ready and visible.

DECLARATION

Declare exactly what is inside

Enter the item, condition, quantity and value for each box. Be specific—do not write only “miscellaneous.”
Good declarationAvoid

✓Used T-shirts × 12 / total ¥6,000

×Clothes / miscellaneous

✓New shampoo × 3 / total ¥2,400

×Household goods / ¥0

✓Used laptop × 1 / brand, model, serial / ¥20,000

×Computer / no model

PICKUP & DELIVERY

After declaration, request pickup

Osaka to Cebu delivery route
01TULAY BOX
02PACKING
03DECLARATION
04PICKUP

Delivery schedules, carriers and coverage will be announced before reopening.

Final pickup check

✓Payment and declaration are complete

✓Box is under 50kg, dry, undamaged and not bulging

✓Order and reference numbers are ready

✓Pickup address, phone number and date are correct

SUPPORT

When in doubt, ask before packing.

Send a photo through email if you are unsure about restricted items or packing. We can help in Japanese, English and Tagalog.